Frequently Asked Questions

Find answers to our most common questions.

We currently operate from our main branch located at Hamdan Bin Road 5th, Al Zafrana 1, Al Khabisi District 7, Al Ain, UAE. We also have a branch inside UAE University in Al Ain, offering a special menu exclusively for students and staff during school days. In addition, we have recently expanded to Dubai with a delivery-only branch, now available across major platforms including Talabat, Careem, Keeta, Noon, and Deliveroo.

We offer dine-in, pickup, and delivery from our Al Ain branch. At UAE University, we serve students and staff on school days with quick, convenient meals. In Dubai, we’re delivery-only, available on Talabat, Careem, Keeta, Noon, and Deliveroo.

Every menu item is carefully macro-calculated for balanced nutrition. We aim to make healthy eating accessible and enjoyable, whether you’re dining in, picking up, or ordering delivery.

We offer dine-in, pickup, and delivery from our Al Ain branch (7:00 AM – 12:45 AM for delivery, dine-in and pickup until 1:00 AM). At UAE University, we serve students and staff on school days with quick, convenient pickup meals (7:00 AM – 5:00 PM). In Dubai, we’re delivery-only (11:00 AM – 1:00 AM), available on Talabat, Careem, Keeta, Noon, and Deliveroo.

You can place your order through our website at shaperestaurant.com or by calling us at 03 780 2733. The minimum order amount for delivery, along with the delivery charges, is determined by your distance from our main location as follows: • 0-3 km: AED 5 • 3-6 km: AED 8 • 6-10 km: AED 10 • 10-15 km: AED 12 This system ensures fair service and pricing based on proximity.

Reservations aren’t required but are recommended during peak hours. Call us at 03 780 2733 to secure your table at the main location.

Follow us on Instagram at shape.healthy and TikTok at @shapehealthy29 to keep up with news, health tips, and special offers!

Allergens are clearly listed on every menu item for easy reference, making it simple and safe to choose dishes that meet your dietary needs. Our nutrition and macro database is based on USDA guidelines as well as brand-specific products, ensuring accurate information for calories, proteins, carbs, and fats. This helps you make informed choices whether you’re tracking macros, managing dietary restrictions, or following a fitness plan.

For orders, reservations, or inquiries, reach us at 03 780 2733 or visit shaperestaurant.com for more information.